Frequently Asked Questions
Everything you need to know about shopping with Bestic
What are your standard shipping times?
We process all orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
What is your return policy?
Bestic offers a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.
How can I contact customer support?
Our dedicated support team is available 24/7 via the 'Contact Us' page or through our live chat feature located at the bottom of the screen.